If you are a user of easyMAIL, you are likely aware of the slowdowns we’ve been experiencing, starting 11:00am ET on December 1st, 2015. First, we thought it was a Denial Of Service attack and network related but it turned out that our Network Appliance filesystem exhausted its allocation of I/O buffers. Our network operations team […]
We are currently experiencing a mail server cluster slowdown. We are working to resolve it. UPDATE: We have possibly identified the slowdown to be network related so rest assured, if you’re expecting an email, it will arrive. We apologize for the delays. UPDATE: OPS are still working to isolate the problem. More to come. UPDATE: […]
The issue we were having with out phone support has now been resolved and we are available as normal again.
The problem we were having with easyMail has now been resolved, so email delivery and behaviour should be back to normal. We are experiencing some oddities with email delivery since making changes to improve our spam filtering on the new easyMail system. Email is not being lost but there have been delays and spam filtering […]
We will be performing network maintenance tomorrow night to replace a faulty switch in one of our data centres. This maintenance will occur between 9 PM and midnight Eastern time. Affected services include our front end control panel and easyMAIL; DNS resolution will not be impacted. We don’t expect any extended downtime as a result of […]
We’re investigating a problem with our control panel (cp.easydns.com) – dns service is unaffected. We’ll post more information as soon as it’s available. Update: The issue is with the load balancers which sit in front of the control panel and easyMail. We hope to have an update or a resolution soon. Update: This issue […]