Please note that our office is CLOSED Christmas Day, Sunday 25 December 2016, and New Year’s Day, Sunday 1 January 2017. Our telephone support hours over the holidays: Monday 26 December 2016 – 8:30 AM to 4:30 PM EST. Tuesday 27 December 2016 – 8:30 AM to 6:00 PM EST. Wednesday 28 December 2016 – […]
Avis aux members
DDoS attack – mitigation in progress [RESOLVED]
We have detected a DDoS attack in progress. We are alerting our upstream providers and mitigation procedures are going into effect. Our apologies in advance if we take a little more time to answer emails and such than we might otherwise This blog post will be updated as we get more information. –update 15:41 EST […]
Telephone Support Hours: Monday, 1 August, 2011
Today is a public holiday in Toronto: Simcoe Day. Our telephone support hours are 8:30 AM to 4:30 PM EDT. You can also email us at helpme@easydns.com with any support inquiries. Regards, The easyDNS Support Team
The check's in the mail, you say?
As many of you are likely aware, the Canadian Union of Postal Workers has announced a possible strike, starting Thursday June 2nd at 11:59pm. If this occurs, then cheques sent to easyDNS through the regular post will be delayed until the strike is resolved. To avoid any possible interruption to your service due to delayed […]
Changes to .CA domains : Meet the new hold – same as the old hold
Since last October’s change in CIRA’s registry system, non-renewed domains have been able to continue resolving after their expiration date, right up to the point of redemption and then deletion (presuming they remained non-renewed). This seems like a good idea at first, but what we’ve witnessed is that clients who don’t notice the domain passing […]
New helpsite : https://helpwiki.easydns.com
We’re happy to announce that we’re going live with a brand-new help site today! There have been some concerns about the current helpsite that we’ve looked into, and we have to agree that it could be made easier to navigate and more hierarchical. Our new site is based on the popular open-source Mediawiki platform, which […]