We are investigating a problem with sessions dropping on our RoundCube based webmail servers (webmail.easymail.ca). This is requiring repeated logins, intermittent timeouts, and resulting in overall slowness. We are working diligently on some adjustments in the network which will resolve the issue and will update here when we have more information. We apologise for any […]
This evening, Oct 29th, between 8 and 9PM EST we will be making a minor change on our new webmail servers at web.easymail.ca. This may cause some logouts or a momentary reset in connecting to webmail, but this should be brief. If you experience any difficulty please just wait a few minutes and login again.
Intermittent connection issues with easyMAIL and the control panel have now been resolved. DNS resolution was not impacted. We apologize for the inconvenience. UPDATE: Expanding on the connection issues: Duration: Approximately 35 minutes (10:15am EST to 10:50am EST) This morning easyDNS was experiencing slowdowns. After some investigation, it turned out there was an active Denial […]
We are currently experiencing intermittent slowness with our outbound SMTP e-mail delivery service. Our team is working on this and expect it to be resolved shortly. We apologise for any inconvenience. *this has been resolved
From 8pm to 9pm EDT [1-2am UTC] on Wednesday 24 June, we will be performing a brief maintenance window to expand our pool of backend mailservers. We do not anticipate any problems affecting users in this process.
Today (16 June) between 6:00-7:00PM ET [10:00-11:00PM UTC] we will be performing an emergency maintenance on our servers. This will affect access to our public website, our customer control panel, webmail portal and some services like dynamic DNS. All our nameservers + DNS functionality will continue to operate without interruption. E-mail delivery will be affected […]