We are investigating a problem with sessions dropping on our RoundCube based webmail servers (webmail.easymail.ca). This is requiring repeated logins, intermittent timeouts, and resulting in overall slowness. We are working diligently on some adjustments in the network which will resolve the issue and will update here when we have more information. We apologise for any […]
We are currently experiencing intermittent slowness with our outbound SMTP e-mail delivery service. Our team is working on this and expect it to be resolved shortly. We apologise for any inconvenience. *this has been resolved
From 8pm to 9pm EDT [1-2am UTC] on Wednesday 24 June, we will be performing a brief maintenance window to expand our pool of backend mailservers. We do not anticipate any problems affecting users in this process.
Today (16 June) between 6:00-7:00PM ET [10:00-11:00PM UTC] we will be performing an emergency maintenance on our servers. This will affect access to our public website, our customer control panel, webmail portal and some services like dynamic DNS. All our nameservers + DNS functionality will continue to operate without interruption. E-mail delivery will be affected […]
We have been experiencing intermittent connectivity issues with easyMAIL. This is ongoing and we are working on a solution. Affected accounts may see errors entering password data on the Outlook mail client along with other mail programmes and Webmail users may see server connection errors. We do sincerely apologise for the inconvenience. UPDATE (@12pm […]
From 11pm to 12am EDT [3-4am UTC] on Tuesday 02 June, we will be performing a necessary, yet brief maintenance window that will prevent access to the following hostnames: autodiscover.easymail.ca i.easywhois.net kb.easydns.com whatismyresolver.com easywhois.com myprivacy.ca privacyguard.us www.zoneedit.com We apologise for any inconvenience.