We are aware of ongoing issues with our support ticketing interface. Viewing and replying to existing tickets has been affected intermittently. Please know that we are taking active steps to resolve the concern as quickly as possible. We apologise for any inconvenience to our affected clients.
Here are our holiday season hours over the next few weeks. 24 December – we are closing at 3p Eastern 25 December – CLOSED 26 December – open from 10a-3p Eastern 31 December – we are closing at 3p Eastern 01 January – CLOSED Happy holidays from the team at easyDNS – all the […]
On Monday 02 December from 11PM until 1AM EST [4am – 6am UTC 03 Dec], we will be making changes to our database structure to improve system performance. This change will require a temporary suspension of access to the member’s control panel. This window will also suspend delivery of our outbound e-mail services [easyMAIL and […]
On Tuesday 10 September, between 9pm and 10pm Eastern [2am – 3am UTC], we will be upgrading the software on our easymail servers. We do not anticipate any problems resulting from this – yet brief e-mail delays are possible but not likely.
On Wednesday August 28, between 9pm and 10pm [2am – 3am UTC], we will be enabling spam and virus blocking on our mx-caprica mail forwarding servers. We do not anticipate any problems in forwarding resulting from this, please inform support if you believe legitimate email has been blocked as Spam.
Today at 5PM Eastern [9PM UTC], easyDNS will be conducting a very brief maintenance window on our main website, www.easydns.com. Access to our public site will be unavailable for only a few minutes. To access your easyDNS account, please go directly to https://cp.easydns.com/login.php. We apologise for any inconvenience.