According to email logs, forwarded email to Yahoo addresses is being bounced with an error: Remote-MTA: dns; mta6.am0.yahoodns.net Diagnostic-Code: smtp; 554 Message not allowed [PH01] Email not accepted for policy reasons This also affects Rogers customers as Rogers has outsourced their email to Yahoo. If you’re affected, there are a few things you can try, […]
easyMAIL delivery – RESOLVED
We know of intermittent delivery delays with our easyMAIL service and are investigating. We apologise for any inconvenience. Update: The time period of these delays was between 7am and 9am Eastern time (11am to 1pm UTC) – all emails were queued and delivered after this was resolved.
Slowness with SMTP connections – RESOLVED
We are investigating the periodic slowness in connecting to our mailout server – timeouts and delays in sending emails. We apologise for any inconvenience and are working on resolving this as soon as possible. Update: The slowness of delivery is no longer occurring or being reported.
Registry Maintenance Window – DNS Unaffected
From 12pm to 6pm EST on 30 & 31 January, and 01 February 2024, our registry partner will be conducting maintenance for improved performance & reliability on various parts of their system. This potentially impacts domain and SSL orders made through easyDNS during these maintenance window times. We will closely monitor orders that fail to […]
easyDNS Holiday Hours 2023
Here are our Support hours over the upcoming holiday season. 22 December – we are closing at 3p EST 23 December – open from 12p to 6p EST 24 December – open from 12p to 3p EST 25 December – CLOSED 26 December – open from 8:30a to 3p EST 27-28 December – normal business […]
Domain addition outage (RESOLVED)
This issue is now resolved. Thank you for your patience. easyDNS is currently experiencing an outage through our registry partner when adding domains for registration and transfers to our system. Their engineers are investigating and working on the outage to restore services as soon as possible. We apologise for any inconvenience and hope to have […]
