If any easyMAIL users have the hostname MX.EASYMAIL.CA in their email clients for receiving email, please update that to either IMAP.EASYMAIL.CA or POP.EASYMAIL.CA [whichever is appropriate for your setup]. Due to recent changes to our email system which are designed to improve service and resolve ongoing issues, those mailserver hostnames are no longer interchangeable. Attempting to check […]
This evening after 9pm EST [2am UTC], we will be making a configuration change to our webmail systems, which will result in the webmail client being unavailable for a period of several minutes. We apologise for any inconvenience.
On Monday February 4th between 9pm and 10pm [2am – 3am UTC], we will be making a minor configuration change to our easyMAIL servers. We do not anticipate any problems but if any connectivity issues do occur, they can likely be resolved by closing and restarting your e-mail client.
On Tuesday 05 February 2019, the .CA registry, CIRA, will be transitioning from it’s current backend to a new system. In order to facilitate this, they will need a large maintenance time. Between the hours of 6am and 4pm Eastern [11:00-21:00 UTC], the .CA registry will be unavailable – with the possibility of this extending […]
On 18 January, between the hours of 8pm and 2am Eastern time [1am – 7am UTC – 19 January], we will be performing maintenance on our system. This will cause some intermittent outages to our customer user interface, cPanel access and easyWEB, easyPress and e-mail. DNS services will NOT be affected by this maintenance window. […]
Currently our easySMTP mailout system is being rate limited when sending to domains using protection.outlook.com mailservers which is causing substantial delays. We have a request in progress with the provider to resolve the issue and have taken steps within our own network to try to alleviate it but there may be delays for some time. […]