Starting 06 March 2020 (TODAY), from 1:30PM Eastern [6:30pm UTC], all backups we have for hosted websites [easyWEB + easyPress] will not be accessible in order perform some maintenance. We expect this window to extend until Saturday morning [07 March]. It should be pointed out that not only are backups *not* available during this time, […]
On 04 March 2020, between the hours of 10am-7pm [3pm – 12am UTC], all backups we have for hosted websites [easyWEB + easyPress] will not be accessible in order to facilitate an upgrade. We apologise for any inconvenience. Update – this is now completed and backups are now accessible.
We were getting reports that there was a certificate error for clients connecting to mailout.easydns.com – appears to be only with iPhone users. easyDNS has now updated our certificate to be only a 1 year term and all testing now shows that this problem is solved. We apologise for any inconvenience.
We are aware of ongoing issues with our support ticketing interface. Viewing and replying to existing tickets has been affected intermittently. Please know that we are taking active steps to resolve the concern as quickly as possible. We apologise for any inconvenience to our affected clients.
Here are our holiday season hours over the next few weeks. 24 December – we are closing at 3p Eastern 25 December – CLOSED 26 December – open from 10a-3p Eastern 31 December – we are closing at 3p Eastern 01 January – CLOSED Merry Christmas and Happy New Year from the team at […]
On Monday 02 December from 11PM until 1AM EST [4am – 6am UTC 03 Dec], we will be making changes to our database structure to improve system performance. This change will require a temporary suspension of access to the member’s control panel. This window will also suspend delivery of our outbound e-mail services [easyMAIL and […]