Category: Help and Support

Holiday Hours

Please note that our office is CLOSED Christmas Day, Sunday 25 December 2016, and New Year’s Day, Sunday 1 January 2017. Our telephone support hours over the holidays: Monday 26 December 2016 – 8:30 AM to 4:30 PM EST. Tuesday 27 December 2016 – 8:30 AM to 6:00 PM EST. Wednesday 28 December 2016 – … [Read more]

MAINTENANCE WINDOW: Friday Sep 2, 2016 8:00pm ET

Scheduled Maintenance Window and Affected Services The easyDNS Control Panel will undergo a scheduled maintenance on Friday, September 2, 2016 starting at 8:00pm Eastern Time. During this maintenance window, the control panel will be unavailable, which means you’ll have no ability to update your domains. Migration Details Date: Friday, September 2, 2016 – Saturday, September … [Read more]

Phishing, spam and scam emails

We regularly get complaints about various types of online scams, phishing emails, solicitations and spam. Unfortunately, these are nearly impossible to police or even investigate. If you’re a recipient of questionable email, the best defense is good common sense. The CEO of easyDNS, Mark Jeftovic’s new book even includes an entire chapter on them. easyDNS … [Read more]

Office Phones Down

Due to a power outage at our office our phone system is currently and we are currently unable to make or receive phone calls. We are working with our building management to determine how quickly this problem will be resolved. Until then our support staff will be replying to support tickets. We will update this … [Read more]