Please note that our office is CLOSED Christmas Day, Sunday 25 December 2016, and New Year’s Day, Sunday 1 January 2017. Our telephone support hours over the holidays: Monday 26 December 2016 – 8:30 AM to 4:30 PM EST. Tuesday 27 December 2016 – 8:30 AM to 6:00 PM EST. Wednesday 28 December 2016 – […]
Help and Support
MAINTENANCE WINDOW: Friday Sep 2, 2016 8:00pm ET
Scheduled Maintenance Window and Affected Services The easyDNS Control Panel will undergo a scheduled maintenance on Friday, September 2, 2016 starting at 8:00pm Eastern Time. During this maintenance window, the control panel will be unavailable, which means you’ll have no ability to update your domains. Migration Details Date: Friday, September 2, 2016 – Saturday, September […]
Phishing, spam and scam emails
We regularly get complaints about various types of online scams, phishing emails, solicitations and spam. Unfortunately, these are nearly impossible to police or even investigate. If you’re a recipient of questionable email, the best defense is good common sense. The CEO of easyDNS, Mark Jeftovic’s new book even includes an entire chapter on them. easyDNS […]
Office Phones Down
Due to a power outage at our office our phone system is currently and we are currently unable to make or receive phone calls. We are working with our building management to determine how quickly this problem will be resolved. Until then our support staff will be replying to support tickets. We will update this […]
Phone Support – Closed on Sunday Dec 22/2013
Phone support for today , Sunday Dec 22/2013, will be closed. Our staff are unable to access our office due to the effects of an ice storm in the Toronto area. The storm has left many without power but we will be doing our best to answer tickets via email. We will update this post […]
Phishing Email Alert.
Please be on the lookout for a new Phishing email scam pretending to come from an easyDNS email address: From: “Administrator <Administrator@easydns.com> Download (untitled) / with headers text/plain 618b Please carefully read the attached instructions before updating settings. This file either contains encrypted master password, used to encrypt other files. Key archival has been […]
