From 8am to 9am EDT [12-1pm UTC] on Wednesday 27 May, we will be performing a brief maintenance window that will prevent login access to the customer portal. During this time, dynamic DNS updates will be affected. Please be sure to arrange any DNS update entries to occur around this window. We apologise for any […]
Starting late this evening (Thursday 21 May), the .CA registry CIRA will be performing a scheduled maintenance which will take down the registry. This will be happening over a 4 hour period from 11pm to 3am Eastern Standard Time (03:00 – 07:00 UTC). You will not be able to register a new .CA domain or […]
Starting 06 March 2020 (TODAY), from 1:30PM Eastern [6:30pm UTC], all backups we have for hosted websites [easyWEB + easyPress] will not be accessible in order perform some maintenance. We expect this window to extend until Saturday morning [07 March]. It should be pointed out that not only are backups *not* available during this time, […]
On 04 March 2020, between the hours of 10am-7pm [3pm – 12am UTC], all backups we have for hosted websites [easyWEB + easyPress] will not be accessible in order to facilitate an upgrade. We apologise for any inconvenience. Update – this is now completed and backups are now accessible.
We were getting reports that there was a certificate error for clients connecting to mailout.easydns.com – appears to be only with iPhone users. easyDNS has now updated our certificate to be only a 1 year term and all testing now shows that this problem is solved. We apologise for any inconvenience.
We are aware of ongoing issues with our support ticketing interface. Viewing and replying to existing tickets has been affected intermittently. Please know that we are taking active steps to resolve the concern as quickly as possible. We apologise for any inconvenience to our affected clients.