Here are our support hours over the holiday season. 24 December – we are closing at 3p EST 25 December – CLOSED 26 December – open from 12p til 6p EST 27-30 December – normal business hours (8:30a-6p EST) 31 December – we are closing at 3p EST 01 January – CLOSED 02 January – […]
On 14 January 2022, the .INFO registry is increasing the cost of their domain prices. Unfortunately, as a result, we will have to increase our price too. The new price for our DomainPlus & .INFO Registration (or Transfers) service level will be $22/year – up from $20/year. If you have a .INFO domain that is […]
GEODNS users may experience resolution issues as we perform unscheduled maintenance on the GEODNS specific nameservers. We do apologise for the inconvenience and expect a speedy resolution. Update: Emergency maintenance has resolved the service interruption to the impacted domains. This was due to a misconfiguration on an upgrade of the GeoDNS nameservers.
Today, starting at 6AM EST, the .INFO is being migrated from Afilias to Donuts. During this transition, .INFO domains will be offline and unavailable for any updates, these include: nameserver changes, whois changes, renewals, transfers, DNSSEC updates, and new registrations. The DNS service of .INFO domains remain unaffected and they will continue to work. We […]
On October 6th, 2021 starting at 9PM EDT (1AM UTC – Oct 7th), we will be conducting the second part of a network upgrade in our Toronto data centre, which will affect access to the member portal. The maintenance window is scheduled to be for 2 hours but we hope to have it completed much […]
We are currently experiencing an outage with our provider for our toll-free number (1.855.321.3279). Until this has been resolved, you might reach us at our local number 416.535.8672 – yet we are finding this number intermittent. Oddly, if you wait long enough in the void of silence it might connect to us and we’ll answer […]