Due to a power outage at our office our phone system is currently and we are currently unable to make or receive phone calls. We are working with our building management to determine how quickly this problem will be resolved. Until then our support staff will be replying to support tickets. We will update this […]
Phone Support – Closed on Sunday Dec 22/2013
Phone support for today , Sunday Dec 22/2013, will be closed. Our staff are unable to access our office due to the effects of an ice storm in the Toronto area. The storm has left many without power but we will be doing our best to answer tickets via email. We will update this post […]
Say Good-bye to DNS Outages and Hello to 100% Uptime, Guaranteed.
The following press release went out this morning. Please excuse the marketing-speak. The upshot of this is “hot swappable nameservers” …brought to you by the mad scientists at easyDNS.
Backup MX increased to 10 days from 5 days
With concerns to the recent storm hitting the U.S. and Canada, we have increased the time we will hold mail on our back-up mail users to 10 days from 5 days. thank you the easyDNS team. [ UPDATE – 2012-12-17 @ 12:27pm EST ] As it has been over six weeks since Sandy, we have […]
Resolved: easyDNS non-core services outage
We are currently experiencing an outage at one of our data centres that is affecting a number of our non-core services. Outbound mail service is impacted, as well as our support ticketing system, our public resolvers and a few other periphery services. DNS is not impacted by this event, nor is url or mail forwarding, […]
[RESOLVED] Power Outage @ easyDNS HQ
[RESOLVED] Power has been restored to our office and the phones are online again. Our support staff is on site and answering both phones and email tickets. Once thanks for your continued support of easyDNS. Due to a power outage in the building where our offices reside , we are unable to […]