The issue we were having with out phone support has now been resolved and we are available as normal again.
Be on the lookout for a phishing email a la: From: “Easy DNS” <firstname.lastname@example.org> Reply-To: email@example.com Subject: , Your account was hacked! Hey, Your account was hacked. To change your password, please click here. The link goes to hxxp://pasilpowers.com/r/easydns/EMAIL, where EMAIL is the email address the message was delivered to. (Update) How it happened Some […]
Looks like a malware email has been going out with the envelope from set to firstname.lastname@example.org Subject: Invoice The body of the message says simply: Check Invoice#37 The number varies but seems to be two digits, the attached zip file will be named Invoice#(37).zip where the number will match the one in the body of […]
We will be performing network maintenance tomorrow night to replace a faulty switch in one of our data centres. This maintenance will occur between 9 PM and midnight Eastern time. Affected services include our front end control panel and easyMAIL; DNS resolution will not be impacted. We don’t expect any extended downtime as a result of […]
We’re investigating a problem with our control panel (cp.easydns.com) – dns service is unaffected. We’ll post more information as soon as it’s available. Update: The issue is with the load balancers which sit in front of the control panel and easyMail. We hope to have an update or a resolution soon. Update: This issue […]
We are currently dealing with a backlog of email which is causing a delay in email delivery, in some cases up to 12 or 14 hours. The queue is being worked through and we are taking steps to dequeue the email more quickly. If you seem to not be receiving email in the easyMail system […]