UPDATE: The connectivity issue has been resolved. Support will resume during regular support hours tomorrow. Thank you for your patience. Our office internet connectivity is currently down. Our operations staff are looking in to the cause of the outage.The phones are still working however this will affect the ability of our support staff to use […]
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Office Phone System Update.
We are currently in the process of transferring our office to a new phone system. As part of this we have had to port our 4165358672 number to a new provider. The port is scheduled to happen today. We have things configured on our end to ensure the number works as quickly as possible once […]
[RESOLVED] Main Toll-free line in limbo.
Our toll-free line 855-321-EASY is in limbo right now. This has to do with a porting to our new VOIP provider, it should be fixed soon. In the meantime, please use: 888-677-4741 Thx. [ Update – 2013-09-16 @ 3:33pm EST] We have a work around in place, and the 855-321-EASY toll free number is now […]
Core infrastructure rebuild is complete
We posted a little while ago about upgrades we’ve been working on (infrastructure improvements). We have now completed a second round of upgrades, this time a rebuild of our core infrastructure. This system is running the latest XenServer and has network IO of 64Gbits/s . This server farm is homogenous which makes it possible to […]
What We Are Doing About Chronic DDoS Attacks
[ Yesterday we started sending this in an email to all members on the system. We are posting it here for reference. ] The number of DDoS attacks directed against the easyDNS system (indeed across all DNS providers) has escalated this year and we wanted to bring you up to speed on measures we are […]
Announcing: easyRoute53 adds Fully Managed option
Since we released our easyRoute53 interface for managing Amazon Route 53 DNS zones, we’ve had many customers take advantage of the ability to add redundant DNS service and have their easyDNS zone data automatically replicated on Amazon Route 53 nameservers – without the need for any custom programming. There are, however, a few steps in […]
