We know of intermittent delivery delays with our easyMAIL service and are investigating. We apologise for any inconvenience. Update: The time period of these delays was between 7am and 9am Eastern time (11am to 1pm UTC) – all emails were queued and delivered after this was resolved.
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Slowness with SMTP connections – RESOLVED
We are investigating the periodic slowness in connecting to our mailout server – timeouts and delays in sending emails. We apologise for any inconvenience and are working on resolving this as soon as possible. Update: The slowness of delivery is no longer occurring or being reported.
Updated: Maintenance Window 2024, August 8 – Nameserver Name Switch
Updated: On August 8th, 2024 at 9:30am ET, we will be swapping the names of two of our nameservers. The WHAT: The current dns1.easydns.com will become dns3.easydns.org and the current dns3.easydns.org will become dns1.easydns.com. Only the host names will be swapped without the IP addresses being affected. The WHY: Due to infrastructure upgrades over the […]
Mail Forwarding To Yahoo Is Impaired – SOLVED
(Update May 23. 2:00pm ET) Yahoo engineers have told us that everything should be working now. (Updated May 22, 7:30pm ET) According to email logs, forwarded email to yahoo addresses is being bounced with an error: Remote-MTA: dns; mta6.am0.yahoodns.net Diagnostic-Code: smtp; 554 Message not allowed [PH01] Email not accepted for policy reasons This also affects […]
RCA: Intermittent DNS1 Issues on April 3rd 2024
Background: Until March 31, 2024, easyDNS was contracting with Cloudflare to provide DNS firewall services on our DNS1 and DNS2 anycast constellations. After a good run, lasting over 10 years, we decided to go in a different direction and provided them with notification to that effect back in January. On April 1st, after removing RPKI […]
dns1.easydns.com is experiencing intermittent connection problems
dns1.easydns.com is experiencing sporadic/intermittent connection problems impacting users of Cloudflare’s 1.1.1.1 resolver service. We are aware and are working on the issue with Cloudflare (although it’s going slower than we’d like). Keep checking back. We will update this post. UPDATE: Our upstream provider has resolved their settings and dns1.easydns.com no longer has connection problems as […]