We’re happy to announce that we’re going live with a brand-new help site today! There have been some concerns about the current helpsite that we’ve looked into, and we have to agree that it could be made easier to navigate and more hierarchical. Our new site is based on the popular open-source Mediawiki platform, which […]
Help and Support
Phishing scam alert from CIRA
We just received this from CIRA (Canadian Internet Registration Authority), and wanted to make sure easyDNS clients are aware of this matter. You can stay up to date on alerts and announcements from CIRA by adding their blog to your RSS feed or following their twitter feed, both listed below. Please remember to always check […]
Maintenance window update : slight delay
Our apologies for this taking a bit longer than anticipated. The Caprica interface should be accessible again within another 10-20 minute (by 1pm EST). This interruption only affects access to the site and making changes, it in no way affects DNS resolution, web or mail services.
Quick update on SSL certs and CAs
Last summer, Geotrust added a new intermediate CA to their chain of authority to allow for 2048bit keys. This CA would not have been included in server configurations that came out prior to July 2010. The result is that some older servers which haven’t had that CA added experience trust issues for browsers trying to […]
New "registration" scam that's going around
Normally we don’t post a blog announcement about the various scams going around because, let’s face it, there are just too many. But in this case, we’re making an exception because this is a targeted scam aimed directly at domain owners – aka Our Clients. We’ve received more than a couple of calls from users […]
02 August 2010 Telephone Support Hours
easyDNS observes the Civic Holiday. It’s called Simcoe Day in Toronto. Our telephone support hours are from 9am to 5pm Eastern. You can always email us for help at support@easydns.com . Thank you, The easyDNS Support Team