This evening, 10 March, at around 9PM Eastern (2AM UTC), easyDNS will be doing a quick maintenance upgrade. You can expect intermittent inaccessibility to our online customer portal, webmail, some mail delivery, and monitoring services. DNS resolution will not be affected. We apologise for any inconvenience. Update March 11, 2021 6:46am There is something up […]
Webmail slowness [Resolved]
We are investigating a problem with sessions dropping on our RoundCube based webmail servers (webmail.easymail.ca). This is requiring repeated logins, intermittent timeouts, and resulting in overall slowness. We are working diligently on some adjustments in the network which will resolve the issue and will update here when we have more information. We apologise for any […]
Outbound E-mail [completed]
We are currently experiencing intermittent slowness with our outbound SMTP e-mail delivery service. Our team is working on this and expect it to be resolved shortly. We apologise for any inconvenience. *this has been resolved
Maintenance Window TODAY [completed]
From 8pm to 9pm EDT [1-2am UTC] on Wednesday 24 June, we will be performing a brief maintenance window to expand our pool of backend mailservers. We do not anticipate any problems affecting users in this process.
Maintenance Window TODAY [completed]
Today (16 June) between 6:00-7:00PM ET [10:00-11:00PM UTC] we will be performing an emergency maintenance on our servers. This will affect access to our public website, our customer control panel, webmail portal and some services like dynamic DNS. All our nameservers + DNS functionality will continue to operate without interruption. E-mail delivery will be affected […]
easyMAIL performance issues
We have been experiencing intermittent connectivity issues with easyMAIL. This is ongoing and we are working on a solution. Affected accounts may see errors entering password data on the Outlook mail client along with other mail programmes and Webmail users may see server connection errors. We do sincerely apologise for the inconvenience. UPDATE (@12pm […]