We are currently experiencing a partial outage (or delays) to some of our services. Please visit https://status.easydns.net/ for a list of the affected services. We apologise for any inconvenience. Updated – services have been restored yet URL forwarding is still affected intermittently at this time
RFO for Unplanned Control Panel Outage
On the evening of Sunday 04 April, we were alerted about the inaccessibility to our client login – we promptly started to investigate and detected some inconsistencies in what we understood to be the source problem. After more investigation and a meeting of the systems team, it was determined there was a drop of power […]
Maintenance Window
This evening, 10 March, at around 9PM Eastern (2AM UTC), easyDNS will be doing a quick maintenance upgrade. You can expect intermittent inaccessibility to our online customer portal, webmail, some mail delivery, and monitoring services. DNS resolution will not be affected. We apologise for any inconvenience. Update March 11, 2021 6:46am There is something up […]
Webmail slowness [Resolved]
We are investigating a problem with sessions dropping on our RoundCube based webmail servers (webmail.easymail.ca). This is requiring repeated logins, intermittent timeouts, and resulting in overall slowness. We are working diligently on some adjustments in the network which will resolve the issue and will update here when we have more information. We apologise for any […]
Outbound E-mail [completed]
We are currently experiencing intermittent slowness with our outbound SMTP e-mail delivery service. Our team is working on this and expect it to be resolved shortly. We apologise for any inconvenience. *this has been resolved
Maintenance Window TODAY [completed]
From 8pm to 9pm EDT [1-2am UTC] on Wednesday 24 June, we will be performing a brief maintenance window to expand our pool of backend mailservers. We do not anticipate any problems affecting users in this process.
