Guy

On Monday, May 30 2022 we will be switching our outbound email service over to our new policy enforcement system. This new system will involve an additional spam-prevention policy which will prevent sending email from outside the domain name of the account used to authenticate. Meaning that if you are logging in with the account […]

As part of ongoing security improvements, it has become necessary to stop allowing the use of TLSv1.0 to connect to our mailservers. This is already in place across most of our infrastructure, but it has come to our attention that a number of our clients are sending and checking email through TLSv1.0 connections. We are […]

Since the critical system vulnerability with log4j was disclosed in December our developers and systems administrators have gone over our complete infrastructure searching for software that may make use of log4j inadvertently. We found our cPanel servers had log4j as an option. It was disabled immediately. None of the code we use for serving or […]

Here are our support hours over the holiday season. 24 December – we are closing at 3p EST 25 December – CLOSED 26 December – open from 12p til 6p EST 27-30 December – normal business hours (8:30a-6p EST) 31 December – we are closing at 3p EST 01 January – CLOSED 02 January – […]

On 14 January 2022, the .INFO registry is increasing the cost of their domain prices. Unfortunately, as a result, we will have to increase our price too. The new price for our DomainPlus & .INFO Registration (or Transfers) service level will be $22/year – up from $20/year. If you have a .INFO domain that is […]

GEODNS users may experience resolution issues as we perform unscheduled maintenance on the GEODNS specific nameservers. We do apologise for the inconvenience and expect a speedy resolution. Update: Emergency maintenance has resolved the service interruption to the impacted domains. This was due to a misconfiguration on an upgrade of the GeoDNS nameservers.