At approximately 11:50 am ET the primary link to our Markham datacenter failed. Our datacenter facility has a backup link with another provider, however our BGP advertisements were not accepted via the new data route.
Services impacted included: easyMail, easyWEB, easy.Press and outbound mail. The main easyDNS platform was available but impacted due to degraded data flows.
As we worked with our data centre provider connectivity was intermittent until full restoration occurred at approximately 1:30pm ET
We have commenced a course of action to secure additional redundancy in addition to that provided by our datacenter vendor.
easyDNS apologizes for the downtime. We know it’s rough, especially when email is affected (ours was too, since we are also using easyMail)