We are currently experiencing connectivity problems for easyMAIL clients and webmail. We are working on this currently.
[Update – 2014-03-12 @ 12:54pm EST] We are still investigating this situation and recognise the inconvenience. We appreciate your patience.
[Update – 2014-03-13 @ 3:15pm EST] Our sysAdmins are still working on resolving the intermittent packet loss that is resulting in sporadic connectivity issues. This is affecting some of our users, while other users report no issues. We apologise for the inconvenience as we continue to tackle this problem, and hope to have it resolved as soon as possible.
Lorinzo Smith says
connectivity problem with my email address
please help solve this problem as soon as possible
Mailmaps aren’t working either
john senchak says
This has been going on for three days now!!!!
Doug Clark says
Can we get an update on the status of this issue? It is critical to my business that this service be reliable. I’m concerned with how long this is taking to resolve.
Richard Goldman says
This is very distressing, and unacceptable. I will be going elsewhere.
Guys, an update on when this might be fixed would be really useful?
Or, an indication of what times of day it might work better than others?
Anything that might help us plan round this problem?
John Painter says
I imagine this must be quite a problem to go on this long, but those of us waiting for our emails would really appreciate a more substantive status update…
Ryan MacLennan says
This needs to be fixed immediately, three days is completely unacceptable for a paid service to be down.
A more complete explanation of the problem and a realistic fix date would greatly assuage your customer base. This is going to be a disaster for your business.
It is now the 17th and I am still experiencing email “connectivity” problems. i.e. emails a just bouncing!