UPDATE: We have resolved this issue with the assistance of our upstream VoIP provider. Thank you for your patience.
We’re currently experiencing issues with our VoIP system that is impacting call quality on our toll free support line at 1-855-321-EASY (3279). We are aware of the issue and working with our provider to get it resolved as quickly as possible. Please be patient with our support team as we work to get this resolved. Local Toronto customers may call us via the local number at (416) 535-8672, which appears to be unaffected.