A number of customers have been registering domains to point to their new websites published via iWeb on their MobileMe accounts. Unfortunately, while MobileMe instructs how to point “www.yourdomain.com” to their services, they don’t have a way to easily point just “yourdomain.com” to their services. This is especially important as not everyone on the internet will type “www” before a domain name when looking for a website (such as “www.google.com” versus “google.com”).
Realising this is an issue for some of our customers who have DNS-Only services, we have implemented a work around. Simply follow the instructions on MobileMe to have your “www.yourdomain.com” CNAME point to “web.me.com”. These are correct, and are very important. However, one last step is to leave your “yourdomain.com” record in the “hosts” block pointing to the word “PENDING”. It should look something like this:
A record (host): yourdomain.com
Has IP: PENDING
…with your CNAME looking like this:
C name (alias): www.yourdomain.com
Points to A record (host): web.me.com
Once entered, click “next” to submit your changes, and “next” again after you have confirmed all looks well. These updates may take a few hours to propagate across the internet before you can see them.
If you have any questions at all, please contact our Support Dept., and we would be happy to assist you.