WHAT: Update to the Control Panel Servers WHEN: 2025 May 27th between 10:00am and 11:00am ET (2:00pm-3:00pm UTC) IMPACT: Some users MAY get logged during the update so please plan your changes accordingly. We will be updating this post once completed.
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Maintenance Window for Email Defence System
WHAT: Update to the Email Defence System WHEN: 2025 May 17th between 5:00am and 8:00am ET (9am-12:00pm UTC) IMPACT: Email delivery may be delayed for a few minutes during the update We will be updating this post once completed. UPDATE: Maintenance was slightly delayed but completed at 10:00am
Webmail slowness (resolved)
We are currently experiencing intermittent slowness with easyMAIL via webmail. Our team is looking into this and expects to have it resolved shortly. RFO is latency introduced during a database upgrade. No email or data is impacted – just access to the back end. All other IMAP clients are unaffected – this is just the […]
easyDNS First To Use AI To Answer All DNS Queries
As is customary for the most bleeding-edge DNS provider in existence – easyDNS notches another industry first in being the first (and currently only) DNS provider to exclusively answer ANY and all DNS queries using Artificial Intelligence (AI) and Natural Language Processing. That means the Stone Age RFC-1035 DNS messages have been obsoleted – instead […]
URL Forwarding – Resolved
easyDNS is experiencing issues with URL forwarding and is actively seeking a solution. We expect to have this resolved very soon. We apologise for any inconvenience. Update: We have implemented a workaround, which is now in place, and everything will return to normal as the DNS cache expires.
Post Maintenance Window Problems – Resolved
Last night’s maintenance window of our spam filter upgrade completed at 9:00pm ET. Unfortunately, the upgrade introduced an unforeseen issue that affected some mailmaps causing messages to bounce back to the sender. We identified the issue at around 12:30am ET (but likely affected messages beforehand), and was resolved before 3:00am ET. We apologize for any […]
