UPDATE 6:50PM ET: RESOLVED Affected mailmaps are now back to normal. The issue was a high volume mail loop between two customer accounts overloaded some lookups to the database. It took awhile to calm down once we broke the loop. Some affected email would have been deferred remotely, look for those to start coming in […]
status
easyMail and easySMTP mailout maintenance (updated)
Tuesday July 27 starting at 9PM EST we will be switching our outbound email infrastructure for easymail and easySMTP over to newly rebuilt servers. There will be a brief period in the transition when the outbound mailservice will be shut down, not more than 5 minutes, during which time you will be unable to send […]
Maintenance Window 07 July [completed]
UPDATE: The upgrade has been successfully COMPLETED (within two hours). The Maintenance Window is now over and all services are operational once again. ———- On 07 July 2021 starting at 10PM EDT (2AM UTC), we will be conducting an upgrade of our backend systems which will affect access to the member portal and API. The […]
Intermittent outage of some services (updated)
We are currently experiencing a partial outage (or delays) to some of our services. Please visit https://status.easydns.net/ for a list of the affected services. We apologise for any inconvenience. Updated – services have been restored yet URL forwarding is still affected intermittently at this time
RFO for Unplanned Control Panel Outage
On the evening of Sunday 04 April, we were alerted about the inaccessibility to our client login – we promptly started to investigate and detected some inconsistencies in what we understood to be the source problem. After more investigation and a meeting of the systems team, it was determined there was a drop of power […]
Unplanned Control Panel Outage
UPDATE 1:31 am April 4, 2021: We’re back – sorry that took longer than expected. RFO to follow, better status comms in the future. Happy Easter, thanks to ops, get some sleep. UPDATE 11:57pm April 4, 2021: Services have been restored, most services are back but we have a blown switch. At the moment we’re working […]
