UPDATE: The upgrade has been successfully COMPLETED (within two hours). The Maintenance Window is now over and all services are operational once again. ———- On 07 July 2021 starting at 10PM EDT (2AM UTC), we will be conducting an upgrade of our backend systems which will affect access to the member portal and API. The […]
status
Intermittent outage of some services (updated)
We are currently experiencing a partial outage (or delays) to some of our services. Please visit https://status.easydns.net/ for a list of the affected services. We apologise for any inconvenience. Updated – services have been restored yet URL forwarding is still affected intermittently at this time
RFO for Unplanned Control Panel Outage
On the evening of Sunday 04 April, we were alerted about the inaccessibility to our client login – we promptly started to investigate and detected some inconsistencies in what we understood to be the source problem. After more investigation and a meeting of the systems team, it was determined there was a drop of power […]
Unplanned Control Panel Outage
UPDATE 1:31 am April 4, 2021: We’re back – sorry that took longer than expected. RFO to follow, better status comms in the future. Happy Easter, thanks to ops, get some sleep. UPDATE 11:57pm April 4, 2021: Services have been restored, most services are back but we have a blown switch. At the moment we’re working […]
Maintenance Window
This evening, 10 March, at around 9PM Eastern (2AM UTC), easyDNS will be doing a quick maintenance upgrade. You can expect intermittent inaccessibility to our online customer portal, webmail, some mail delivery, and monitoring services. DNS resolution will not be affected. We apologise for any inconvenience. Update March 11, 2021 6:46am There is something up […]
Webmail slowness [Resolved]
We are investigating a problem with sessions dropping on our RoundCube based webmail servers (webmail.easymail.ca). This is requiring repeated logins, intermittent timeouts, and resulting in overall slowness. We are working diligently on some adjustments in the network which will resolve the issue and will update here when we have more information. We apologise for any […]
