We are currently experiencing an outage with our provider for our toll-free number (1.855.321.3279). Until this has been resolved, you might reach us at our local number 416.535.8672 – yet we are finding this number intermittent. Oddly, if you wait long enough in the void of silence it might connect to us and we’ll answer […]
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Maintenance Window September 23, 2021 (Completed)
On September 23rd, 2021 starting at 9PM EDT (1AM UTC – 24 Sept), we will be conducting a network upgrade in our Toronto data centre, which will affect access to the member portal. The maintenance window is scheduled to be for 2 hours but we hope to have it completed much sooner. Here is a […]
easymail mailout timeouts
We have been able to resolve the situation we were having with easyMail mailout, clients should be able to send successfully at this time. We are currently working on an issue affecting some email sent through our easymail mailout system, we are currently working on a solution but for the time being clients can […]
Increase of .COM domain pricing
As a result of the increase at the registry level, easyDNS will be adjusting our price for .COM registration. The .COM registry has the right to increase the cost of .COM and will be doing so on 01 September 2021. They will also be increasing the cost in 2022, 2023, 2026 and 2029 – we […]
RESOLVED: Intermittent problems with easyMail mailmaps
UPDATE 6:50PM ET: RESOLVED Affected mailmaps are now back to normal. The issue was a high volume mail loop between two customer accounts overloaded some lookups to the database. It took awhile to calm down once we broke the loop. Some affected email would have been deferred remotely, look for those to start coming in […]
easyMail and easySMTP mailout maintenance (updated)
Tuesday July 27 starting at 9PM EST we will be switching our outbound email infrastructure for easymail and easySMTP over to newly rebuilt servers. There will be a brief period in the transition when the outbound mailservice will be shut down, not more than 5 minutes, during which time you will be unable to send […]
