We have had a hardware event which has caused one of our easyWEB systems (cpanel5.easyweb.com) to be taken offline temporarily. We are working to get this sorted as soon as possible. This particular system is on our older easyWEB infrastructure and is slated to be replaced by one of our new systems on our easyWEB […]
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#cloudbleed and how it affects easyDNS members
The big news this morning is #cloudbleed, a bug in Cloudflare’s web service that was discovered by a Google researcher to be leaking sensitive data, including authentication credentials in plaintext. Due to the size of the Cloudflare user base, this affects a huge swath of the internet, including many easyDNS customers. There are three main […]
Holiday Hours
Please note that our office is CLOSED Christmas Day, Sunday 25 December 2016, and New Year’s Day, Sunday 1 January 2017. Our telephone support hours over the holidays: Monday 26 December 2016 – 8:30 AM to 4:30 PM EST. Tuesday 27 December 2016 – 8:30 AM to 6:00 PM EST. Wednesday 28 December 2016 – […]
DDoS attack against an easyWeb server
We are experiencing a DDoS attack against one of our easyWeb web-hosting servers, so some clients may experience slowness or intermittent down time on their sites as we try to mitigate this. Our systems people are working on restoring service as quickly as we can and we will update this post as more information becomes […]
database issue with easyWeb hostings
We have been able to find the cause of this issue and affected websites should be working properly now. We are currently experiencing an issue where some easyWeb clients on one of our servers are seeing Error establishing a database connection when they access their sites. We are working to resolve this as quickly as […]
MAINTENANCE WINDOW: Monday, November 7,2016, 8:00 PM Eastern
easyDNS will be performing database maintenance on Monday, November 7, beginning 8:00 PM. We are not expecting any service outages as a result of this maintenance; this notice is being provided as a courtesy. Maintenance Details Date: Monday, November 7, 2016 Time: 8:00PM ET to 4:00AM ET (0000 hrs UTC – 0800 hrs UTC) Duration: 8 hours Purpose: […]