Due to a power outage at our office our phone system is currently and we are currently unable to make or receive phone calls. We are working with our building management to determine how quickly this problem will be resolved. Until then our support staff will be replying to support tickets. We will update this […]
Resolved
[RESOLVED] Phone Support intermittent hold times
UPDATE: The source of the problem has been identified and corrected. We apologize to anyone who was delayed by this hiccup. It’s come to our attention that some customers are waiting on hold for several minutes to reach our support desk by phone. We’re investigating and hope to have things sorted out shortly. As […]
[RESOLVED] Temporary issue registering .TO domains
We are currently experiencing an issue with our registration partner that is resulting in the temporary inability to register new .TO domain names. We are working with them to resolve the issue as soon as possible, and apologize for the inconvenience. [Update – 2013-11-21 @ 12:54pm EST] This issue has been resolved, and customers should […]
[RESOLVED]: Emergency maintenance on secondary DNS transfer node: Wednesday, 6 November 10:00 PM EST
RESOLVED: We have the resovled the issue we were experiencing with our secondary DNS transfer node. Please do not hesitate to contact support if you are experiencing any issues. As always. Thank you for your continued support of easyDNS. ——————————————————– We are continuiung to experience issues with our secondary DNS transfer node. Our operations are […]
[RESOLVED] Connectivity issues this morning
This morning we experienced a connectivity issue at one of our co-location facilities. This would have affected email forwarding and our mailout services. Our sysAdmins are working on the issue, and have most of the services restored, and we will continue to monitor the situation. We apologise for the inconvenience.
[RESOLVED] Main Website Connectivity
Our main website at easyDNS.com is currently unavailable. We are aware of the problem and are working towards a speedy resolution. We do apologize for the inconvenience. The easyDNS Team. [ Update – 2013-10-04 @ 11:23am EST] Connectivity has been restored. Thank you very much for your patience.
