For customers using our easyRoute53 service to integrate DNS between easyDNS and Amazon, just a heads up that Amazon is currently experiencing problems with their Route 53 API that could prevent updates from being synced between easyDNS and Amazon. A manual ‘Import to easyDNS’ or ‘Export from easyDNS’ from our easyRoute53 interface may be required […]
Resolved
[Resolved] Sporadic co-lo connectivity last night
Last night between 9pm EST and 10pm EST, customers may have noticed sporadic connectivity while attempting to connect our outbound SMTP services and secondary DNS server, and there may have been delays in email being relayed through our email forwarding servers. This issue was traced back to a switch which our sysAdmins worked on and […]
[RESOLVED]: DNS2: Intermittent Timeouts
Apologies for not updating the blog earlier. This issue has been resolved and was as of approximately 8AM EST this morning. This issue was addressed and we are no longer experiencing intermittent timeouts. —– We are currently experiencing some intermittent timeouts with one of our DNS2 nodes. We are working with our provider […]
[RESOLVED] Minor connectivity issue at one of our data centres
We are currently experiencing minor connectivity issues with servers located at one of our data centres. This may affect email forwarding delivery times and interface connectivity. Our sysAdmins are currently looking into the issue and hope to have it resolved shortly. We apologize for the inconvenience. [ UPDATE – 2012-10-01 @ 5:02pm ] – The […]
Resolved: easyDNS non-core services outage
We are currently experiencing an outage at one of our data centres that is affecting a number of our non-core services. Outbound mail service is impacted, as well as our support ticketing system, our public resolvers and a few other periphery services. DNS is not impacted by this event, nor is url or mail forwarding, […]
[RESOLVED] Sporadic resolution issues with "dns2.easydns.net"
Earlier this morning, some customers may have experienced sporadic DNS resolution errors when querying “dns2.easydns.net”. This was the result of one of the nameservers in the Anycast cluster that makes up “dns2.easydns.net”, and we have worked with our upstream provider to have it removed. During this time, the nameserver would have been inaccessible, and queries […]