Phone support for today , Sunday Dec 22/2013, will be closed. Our staff are unable to access our office due to the effects of an ice storm in the Toronto area. The storm has left many without power but we will be doing our best to answer tickets via email. We will update this post […]
Alerts
[RESOLVED] Phone Support intermittent hold times
UPDATE: The source of the problem has been identified and corrected. We apologize to anyone who was delayed by this hiccup. It’s come to our attention that some customers are waiting on hold for several minutes to reach our support desk by phone. We’re investigating and hope to have things sorted out shortly. As […]
[RESOLVED] Temporary issue registering .TO domains
We are currently experiencing an issue with our registration partner that is resulting in the temporary inability to register new .TO domain names. We are working with them to resolve the issue as soon as possible, and apologize for the inconvenience. [Update – 2013-11-21 @ 12:54pm EST] This issue has been resolved, and customers should […]
[RESOLVED]: Emergency maintenance on secondary DNS transfer node: Wednesday, 6 November 10:00 PM EST
RESOLVED: We have the resovled the issue we were experiencing with our secondary DNS transfer node. Please do not hesitate to contact support if you are experiencing any issues. As always. Thank you for your continued support of easyDNS. ——————————————————– We are continuiung to experience issues with our secondary DNS transfer node. Our operations are […]
[RESOLVED] Connectivity issues this morning
This morning we experienced a connectivity issue at one of our co-location facilities. This would have affected email forwarding and our mailout services. Our sysAdmins are working on the issue, and have most of the services restored, and we will continue to monitor the situation. We apologise for the inconvenience.
Scam Alert: Phone calls pretending to be from CIRA
We have received an alert from CIRA (who oversees the .CA namespace) that a boiler room is calling people using the CIRA name with the objective of gaining remote access to the recipient’s computer: Dear Registrars, CIRA would like to notify all Registrars of a recent phone call security scam using the CIRA name that […]
