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Scheduled Maintenance Alert: We will be updating the easyMail system on Tuesday, December 10th, from 8:00 PM to 10:00 PM Eastern Time (1AM-3AM UTC DEC 11th). No service interruptions are expected, and we will monitor the system to ensure everything works smoothly. Update: This maintenance has been completed.

According to email logs, forwarded email to Yahoo addresses is being bounced with an error: Remote-MTA: dns; mta6.am0.yahoodns.net Diagnostic-Code: smtp; 554 Message not allowed [PH01] Email not accepted for policy reasons This also affects Rogers customers as Rogers has outsourced their email to Yahoo. If you’re affected, there are a few things you can try, […]

We know of intermittent delivery delays with our easyMAIL service and are investigating. We apologise for any inconvenience. Update: The time period of these delays was between 7am and 9am Eastern time (11am to 1pm UTC) – all emails were queued and delivered after this was resolved.

We are investigating the periodic slowness in connecting to our mailout server – timeouts and delays in sending emails. We apologise for any inconvenience and are working on resolving this as soon as possible. Update: The slowness of delivery is no longer occurring or being reported.

From 12pm to 6pm EST on 30 & 31 January, and 01 February 2024, our registry partner will be conducting maintenance for improved performance & reliability on various parts of their system. This potentially impacts domain and SSL orders made through easyDNS during these maintenance window times. We will closely monitor orders that fail to […]