UPDATE 1:31 am April 4, 2021: We’re back – sorry that took longer than expected. RFO to follow, better status comms in the future. Happy Easter, thanks to ops, get some sleep.
UPDATE 11:57pm April 4, 2021: Services have been restored, most services are back but we have a blown switch. At the moment we’re working around it, but it may be bit slow. We have replacement on the way which should arrive within the hour, at which point things should be back to 100%.
One of our KVMs has failed and for the moment our main customer control panel is down.
Other services impacted include:
- URL forwarding
- Some web hosting nodes (but not all)
- catch-all email forwarding
At this time, DNS is not affected, email seems unaffected (but some users can’t see website or blog or email – looking at routing at the moment)
Staff is en route to data center and we will update accordingly.
Please hang in there and we’ll get things back online ASAP.