We have an immediate opening for a Customer Support / Customer Service Rep here at easyDNS. We are looking for people with a minimum two years experience providing technical support in a challenging environment and who have an understanding of domain names, DNS and wordpress.
The ideal candidate will possess:
- A technical background, hacker ethos or mad scientist mentality.
- Reading comprehension & ability to listen carefully so as to diagnose issues
- Have effective written and verbal communications skills
- Understand the various internet protocols
- Know their way around a *nix shell
- Be bilingual
Bonus points if you
- can program in PHP or script in perl, python
- understand VOIP, SIP, Jabber, XMPP
- know your way around social media
- are available to work occasional weekends and holidays
easyDNS offers a competitive salary commensurate with experience, has a comprehensive health benefits plan and is in the process of implementing a company-wide profit sharing program.
We are looking for people with long term vision, with good ideas and who possess that unique & rare “easyDNS work ethic” of always, consistently, no matter what, no matter when: doing what’s best for the customer.
Please email resumes and CV to jobs. (Jobs @ you know where).