During a recent update to our Monitor and Failover service, a change was made that resulted in the service not being able to correctly determine if a customers’ server was up or down. This led to emails being sent out to our customers, and Failover IP addresses being activated. This error was quickly noticed by our sysAdmins, and the update was rolled back to the previous version. Since that time, all Failover IP addresses should have reverted back to their original IP addresses.
We apologise for the false positive alerts, and any inconvenience this may have caused.