All Toronto schools and many places of business are shutdown today on account of the snowstorm. We are on a “snow day” status at the office and thus answering queries remotely. For today, please use email for support tickets, or leave a callback number in voice mail and we’ll be calling you back. Thanks for […]
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[Resolved] Delays with PayPal payments
Due to a technical problem at PayPal, there could be a delay in processing invoices paid via PayPal during the past 24 hours. A fix seems to be in the works. More details at https://www.x.com/content/update-5-issue-receiving-instant-payment-notifications-ipns-jan-27 If you have any questions, let us know.
Changes to the listing of domains in the control panel
To reduce the number of clicks required in our control panel to access frequently used features, you’ll notice some adjustments to the listing of your domains the next time you login. Links to settings for DNS, Nameservers, and Whois records are now available from within the list of domains. Information on the status and service […]
Alert – Maintenance Window – (Front Page and User Interface)
We’re upgrading some of our web infrastructure and that means there needs to be some maintenance downtime for our site, so our website is going to go dark for a minute or two. Sorry about that. From 10pm EST Jan 29 to 1am EST Jan 30 our homepage and web interface will be intermittently inaccessible. […]
[Resolved] Route 53 API issues
For customers using our easyRoute53 service to integrate DNS between easyDNS and Amazon, just a heads up that Amazon is currently experiencing problems with their Route 53 API that could prevent updates from being synced between easyDNS and Amazon. A manual ‘Import to easyDNS’ or ‘Export from easyDNS’ from our easyRoute53 interface may be required […]
[Resolved] Sporadic co-lo connectivity last night
Last night between 9pm EST and 10pm EST, customers may have noticed sporadic connectivity while attempting to connect our outbound SMTP services and secondary DNS server, and there may have been delays in email being relayed through our email forwarding servers. This issue was traced back to a switch which our sysAdmins worked on and […]
