As many of you are likely aware, the Canadian Union of Postal Workers has announced a possible strike, starting Thursday June 2nd at 11:59pm. If this occurs, then cheques sent to easyDNS through the regular post will be delayed until the strike is resolved. To avoid any possible interruption to your service due to delayed […]
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Monday May 23rd, 2011 Holiday hours
Our telephone and email support hours on Monday May 23rd, 2011 will be from 8:30 AM to 4:30 PM ESDT thank you easyDNS support
Switching NS1/DNS1 IP
Due to the sporadic connectivity issues reported by some customers within Europe and Asia, we will be changing the IP address for the “ns1.easydns.com” and “dns1.easydns.com” Anycast cluster to a new IP address within our own IP space. Currently: ns1.easydns.com / dns1.easydns.com – 66.225.199.10 Updating to: ns1.easydns.com / dns1.easydns.com – 64.68.192.10 During this migration between […]
Sporadic network issues with "ns1.easydns.com" and "dns1.easydns.com"
Some customers from Europe and Asia have brought to our attention that they are experiencing sporadic network issues when attempting to perform DNS queries against “ns1.easydns.com” and “dns1.easydns.com”. We have been able to replicate the issue, and are working with our upstream provider to determine the cause and implement a fix. We apologise for the […]
Connectivity issue with some servers
We are currently experiencing an issue at one of our co-location facilities, resulting in some servers being inaccessible. The easyDNS interfaces (both legacy and current) are not affected, nor are our nameservers. Our upstream provider is investigating the issue, and hopes to have it resolved as soon as possible. We apologise for the inconvenience. [UPDATE […]
Outbound easyMail blockages
Due to abuse over the past weekend by some 419 scammers creating bogus accounts, our outbound easyMail servers have been temporarily added to some blacklists, causing some mail to bounce back to our users. We’re sorry for any inconvenience. We shut them all down quickly, but they had a chance to send out some spam, […]