On friday we announced that our GeoDNS service had gone into βeta. Hidden in the fine print of that post was our trial offer on Enterprise DNS. We figured it would be weasle-ish to force people into a paid upgrade to Enterprise DNS to get access to a beta feature, hence the free trial. Since […]
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Resolution on intermittent issues [resolved]
The source of the intermittent and transient DNS resolution issues that affected some of our clients Saturday and Monday has been determined and resolved as of late Tuesday evening (EST). We have been monitoring the matter closely since then (as is necessary when a problem is both transient AND intermittent) and appreciate your patience while […]
Update on Intermittent DNS issues on legacy platform. [resolved]
We’ve made further adjustments to the system. While symptoms disappeared quite quickly, we continue to monitor the situation. If, perchance, this recurs and you happen to be near a shell, please run this command: dig +trace [domain] and then email us those results. If you also include a “traceroute” it may be helpful as well. […]
Update: Intermittent issues appearing [resolved]
We’ve had some intermittent reports in the past short while about problems similar to the ones on Saturday. All hands are on deck working on it, and we’ll update as soon as we have more info. Our sincere apologies for any inconvenience, and thanks for the understanding. Update 22:00 EST: We’ve made further adjustments to […]
DNS Anomaly on Saturday – transient lookup issues [resolved]
On Saturday, July 9, between 5:30pm EST and 6:30pm EST (21:30 – 22:30 UTC) we had a spike in users reporting response issues on some domains. Service degraded for the better part of an hour for some domains or (more likely) some parts of the world. As much as we hate to use the “regional […]
Contracts Suck.
I’ve been writing this post in my mind for a few weeks now. We recently terminated our relationship with a certain vendor, basically because the results were deteriorating steadily for awhile and we just finally decided “enough already” and pulled the plug. We were paying them $500/month since 2000. A few weeks later I receive […]
