We are currently experiencing a mail server cluster slowdown. We are working to resolve it. UPDATE: We have possibly identified the slowdown to be network related so rest assured, if you’re expecting an email, it will arrive. We apologize for the delays. UPDATE: OPS are still working to isolate the problem. More to come. UPDATE: […]
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RFO (Reason For Outage) October 30/15 Service Outage
At approximately 11:50 am ET the primary link to our Markham datacenter failed. Our datacenter facility has a backup link with another provider, however our BGP advertisements were not accepted via the new data route. Services impacted included: easyMail, easyWEB, easy.Press and outbound mail. The main easyDNS platform was available but impacted due to degraded […]
Spearphishing attack targeting multiple registrars – "From Abuse Desk"
There are multiple reports today across multiple registrars that customers are being targeted in another spearphish purporting to come from the Registrar’s “Abuse Department”:
Phone support back up
The issue we were having with out phone support has now been resolved and we are available as normal again.
Phishing emails directed to easyDNS members
Be on the lookout for a phishing email a la: From: “Easy DNS” <iem@easydns.com> Reply-To: mark***@easydns.com Subject: , Your account was hacked! Hey, Your account was hacked. To change your password, please click here. The link goes to hxxp://pasilpowers.com/r/easydns/EMAIL, where EMAIL is the email address the message was delivered to. (Update) How it happened Some […]
easyMail difficulties
The problem we were having with easyMail has now been resolved, so email delivery and behaviour should be back to normal. We are experiencing some oddities with email delivery since making changes to improve our spam filtering on the new easyMail system. Email is not being lost but there have been delays and spam filtering […]