Today we experienced an issue where email destined for easyMail mailmaps (not easyMail accounts directly) were delayed. For clarification, mailmaps are also known as aliases, where you can have “whatever@yourdomain.com” forward to “youraccount@gmail.com”. In this situation, the email destined for easyMail mailmaps was redirected locally, and queued. We have since dequeued all of the affected […]
Resolved
[RESOLVED]: Maintenance Window – Sunday May 18 / 2014
RESOLVED: The maintenance window has been completed and all system are back to normal. Please let support know if you experience any issues. Thanks for your continued support of easyDNS. ——– This is a heads up that we will be performing some maintenance on our primary nameserver on Sunday May 18th/2014 between 10pm EST […]
[RESOLVED]: MAINTENANCE WINDOW: Sunday, May 4 2014
RESOLVED: We have completed the network maintenance and all services are operational. If you notice any issues please do not hesitate to contact support. —– We will be performing some network maintenance tomorrow evening Sunday, May 4. The maintenance will begin at 8 PM Eastern and is expected to last 2-3hours. DNS, email, and web […]
Web Forwarding Outage April 19 2014 (UPDATED 1:05 AM EST)
UPDATE #3 (April 20the 11:38am): The web forwarding cutover did not take for domainPlus domains – we missed a step in the cutover process. So: all other service levels migrated fine if your domainPlus domain was “left behind” you can login to the control panel, rehash your DNS settings and it’ll work this time we’re […]
[RESOLVED]: DNS Zone Updates
RESOLVED: This issue has been resolved and updates are working properly. —————– We are currently experiencing slowness with updates to zonefiles. Our operations team is aware of the issue and working to resolve the problem. This is not affecting existing DNS records, only updates. We will post more information as it becomes available.
Saturday Telephone Support
Due to circumstances out of our control, we are unable to provide telephone support on Saturday 12 April. We will be providing e-mail support during our normal support hours 12p-6p Eastern. Telephone support will resume on Sunday 13 April at 12p. We apologise for any inconvenience.
