UPDATE: We have resolved this issue with the assistance of our upstream VoIP provider. Thank you for your patience. We’re currently experiencing issues with our VoIP system that is impacting call quality on our toll free support line at 1-855-321-EASY (3279). We are aware of the issue and working with our provider to get it resolved […]
Resolved
[RESOLVED] Web and email service slowdowns
We are currently experiencing a Denial of Service attack directed at our primary web and email structure. We’re coping, but connections to our control panel interface and our mail servers may be slow until we get this sorted. This is not impacting our DNS infrastructure at this time, so your domains will continue to resolve […]
[resolved] Workaround for DDoS
[ Current status: worst is over for now] June 4, 2013 9:59 EST Do not downgrade to domainPlus below – but feel free to set up the other extra redundancies. As posted earlier, there is a DDoS against easyDNS in progress https://www.easydns.com/blog/2013/06/03/ddos-in-progress-2/ Workarounds Temporarily downgrade to “domainPlus” level of service which is using non-anycast, unicast […]
[resolved] DDoS in progress
We are under DDoS at the moment. This looks like a larger version of a smaller DDoS yesterday which was possibly a test run. Currently we are turning up mitigation and investigating. Please bear with us. Update 21:19 EST This DDoS attack is different from our previous ones in that it looks as if the […]
[RESOLVED] OUTAGE: dns2.easydns.net
[UPDATE 5:28 EDT] We are back online after a thankfully brief outage. We are working now to determine the root cause of this issue. We are currently experiencing an outage affecting our dns2.easydns.net anycast cluster. We are working to get this resolved as soon as possible. This does not appear to be an attack, and […]
[COMPLETED] Maintenance – easyMail – Sunday, May 19, 2013
On Sunday night, May 19th, between the hours of 11pm and 1am EST, we will be performing an update to the easyMail service. During this time, customers will not be able to check their email and incoming email will be delayed. We apologise for the inconvenience, but this is necessary to allow us to further […]
