UPDATE: We have resolved this issue with the assistance of our upstream VoIP provider. Thank you for your patience. We’re currently experiencing issues with our VoIP system that is impacting call quality on our toll free support line at 1-855-321-EASY (3279). We are aware of the issue and working with our provider to get it resolved […]
[RESOLVED] Web and email service slowdowns
We are currently experiencing a Denial of Service attack directed at our primary web and email structure. We’re coping, but connections to our control panel interface and our mail servers may be slow until we get this sorted. This is not impacting our DNS infrastructure at this time, so your domains will continue to resolve […]
[RESOLVED] OUTAGE: dns2.easydns.net
[UPDATE 5:28 EDT] We are back online after a thankfully brief outage. We are working now to determine the root cause of this issue. We are currently experiencing an outage affecting our dns2.easydns.net anycast cluster. We are working to get this resolved as soon as possible. This does not appear to be an attack, and […]
[COMPLETED] MAINTENANCE WINDOW: Host monitoring/failover Saturday, May 18 2013 9:00 PM EDT
UPDATE 11:04: Maintenance is now complete ahead of schedule. Thanks for your patience. We will be performing some upgrades to our host monitoring and failover system on Saturday, May 18 at 9:00 PM EDT. During this time host checks will be disabled. The maintenance window is expected to last 3 hours, but we will bring […]
[COMPLETED] MAINTENANCE WINDOW: Saturday 27 April, 11 PM – 2 AM EDT
ETA Sun 28 April 3:17 EDT: Maintenance is now complete and all services are services are fully operational. Once again we thank you for your patience, and we apologize for being a bit behind schedule tonight. We will be performing maintenance tomorrow evening to upgrade a number of systems. All nameservers will continue to resolve during this period […]
[RESOLVED] Problems Editing DNS Records.
We have resolved the issue which was affecting users trying to edit their zone files via the easyDNS control panel. The problem was isolated to zones with 200+ records. If you continue to experience any issues please do not hesitate to contact support. We apologize for any inconvenience this may have caused and we […]
