This problem appears to be resolved at the moment, we are continuing to monitor the situation but the server is back online and appears to be stable. We have had to brint one of our easyWeb servers offline for emergency maintenance to resolve intermittent outages it was experiencing. If your easyWeb hosted domain is located […]
URL forwarding outage
We are currently experiencing an problem at our upstream provider which is causing an outage in our URL forwarding service. We are working to resolve this as soon as possible and we will update this posting when more information. We have put a new URL forwarding server in place to get around the providers outage […]
easyMAIL Slowdowns Recap
If you are a user of easyMAIL, you are likely aware of the slowdowns we’ve been experiencing, starting 11:00am ET on December 1st, 2015. First, we thought it was a Denial Of Service attack and network related but it turned out that our Network Appliance filesystem exhausted its allocation of I/O buffers. Our network operations team […]
RFO (Reason For Outage) October 30/15 Service Outage
At approximately 11:50 am ET the primary link to our Markham datacenter failed. Our datacenter facility has a backup link with another provider, however our BGP advertisements were not accepted via the new data route. Services impacted included: easyMail, easyWEB, easy.Press and outbound mail. The main easyDNS platform was available but impacted due to degraded […]
Phone support back up
The issue we were having with out phone support has now been resolved and we are available as normal again.
easyMail difficulties
The problem we were having with easyMail has now been resolved, so email delivery and behaviour should be back to normal. We are experiencing some oddities with email delivery since making changes to improve our spam filtering on the new easyMail system. Email is not being lost but there have been delays and spam filtering […]
