We have received an alert from CIRA (who oversees the .CA namespace) that a boiler room is calling people using the CIRA name with the objective of gaining remote access to the recipient’s computer: Dear Registrars, CIRA would like to notify all Registrars of a recent phone call security scam using the CIRA name that […]
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[RESOLVED] Unplanned web control panel maintenance window
UPDATE: Maintenance is complete and we’re back to normal operations. We will have a brief maintenance window this evening at 11:00 EDT as we perform some server maintenance. It should be just a momentary outage, and of course this only affects the web interface. All DNS and email service will continue throughout. We apologize […]
[RESOLVED] EasyDNS HQ Office Connectivity.
UPDATE: The connectivity issue has been resolved. Support will resume during regular support hours tomorrow. Thank you for your patience. Our office internet connectivity is currently down. Our operations staff are looking in to the cause of the outage.The phones are still working however this will affect the ability of our support staff to use […]
Office Phone System Update.
We are currently in the process of transferring our office to a new phone system. As part of this we have had to port our 4165358672 number to a new provider. The port is scheduled to happen today. We have things configured on our end to ensure the number works as quickly as possible once […]
[RESOLVED] Main Toll-free line in limbo.
Our toll-free line 855-321-EASY is in limbo right now. This has to do with a porting to our new VOIP provider, it should be fixed soon. In the meantime, please use: 888-677-4741 Thx. [ Update – 2013-09-16 @ 3:33pm EST] We have a work around in place, and the 855-321-EASY toll free number is now […]
Core infrastructure rebuild is complete
We posted a little while ago about upgrades we’ve been working on (infrastructure improvements). We have now completed a second round of upgrades, this time a rebuild of our core infrastructure. This system is running the latest XenServer and has network IO of 64Gbits/s . This server farm is homogenous which makes it possible to […]
