Just a quick note that this morning around 6:00am EST we experienced some hardware issues with the node where mailout.easydns.com resides. Once the root of the problem was discovered our Operations team were able to correct the issue. However from 6am- 7am EST mailout.easydns.com was inaccessible and thus trying to send mail would have timed […]
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Phone Support June 8 2014
Update: We are still experiencing difficulties with our phone system, we are working on getting this working again but phone support has been affected all day. We apologise for the inconvenience, and hope to have this resolved promptly. We are currently experiencing technical difficulties with our phone system and are having difficulty receiving calls at […]
[UPDATED] Phone Support June 07 2014
UPDATE 1:57PM EDT We believe we’ve resolved the issue and live support has resumed. We apologize for any inconvenience this may have caused. Hi folks, Unfortunately due to technical difficulties with our phone system we are unable to provide live phone support for today (Saturday, June 07 2014). Email support is available via support@easydns.com […]
[RESOLVED] Co-location issues – Web interface and easyMail
We are currently experiencing a connectivity issue at one of our co-location facilities that is affecting access to our web interface and easyMail. Our sysAdmins are presently looking into the issue, and hope to have it resolved as soon as possible. [Update – 2014-05-29 @ 1:39pm EST] Our sysAdmins traced the issue, and restored the […]
Growth for Growth’s Sake Leads to Nowhere
The other day I had lunch with a colleague and he brought up Matthew Woodward’s epic rant against WPEngine and he also mentioned Jason Cohen’s rebuttal post “Growth is Hard” and that set us off on a long discussion around today’s tech biz climate (which is almost synonymous with the “start-up” culture, because these days everybody […]
The Streamlined DNS Editor is here
The DNS Zone Overview has been updated a bit so now it’s easier for you to edit multiple records and record types at the same time. You access this new editor via the left-hand side menu option “DNS Settings” from your member control panel. Here’s a quick video to walk you through the key differences […]
