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Greetings, We had a brief blip on the outbound mail system for “legacy” retail users at the address mailout.easydns.com. We have restarted the responsible service and mail should be flowing again without issue. Thanks for your patience. [UPDATE – September 1 @ 1:40pm] – This issue has been resolved. More details about what steps are […]

Greetings, The “Greylisting” service on the new mail system has been disabled for the moment as we troubleshoot some odd results we have been getting with it. Customers should expect a little bit more spam, but we hope to have the weirdness ironed out by this weekend. [UPDATE – September 1 @ 1:39pm] – Greylisting […]

The easyDNS systems admin team will be conducting some database maintenance on Friday August 13th at 1:00am EST. The downtime should last between 30 minutes to 1 hour, ending at approximately 2:00am EST the same day at the latest. During this time, access to the new easyDNS interface (Caprica) will be disabled. The old easyDNS interface […]

The easyDNS systems admin team will be conducting some database maintenance on Sunday July 25th at 1:00am EST. The downtime should last between 1 to 2 hours, ending at approximately 3:00am EST the same day. During this time, access to both the Retail and Caprica easyDNS interfaces will be disabled. We apologise for any inconvenience. [UPDATE […]

During a recent update to our Monitor and Failover service, a change was made that resulted in the service not being able to correctly determine if a customers’ server was up or down. This led to emails being sent out to our customers, and Failover IP addresses being activated. This error was quickly noticed by […]