With concerns to the recent storm hitting the U.S. and Canada, we have increased the time we will hold mail on our back-up mail users to 10 days from 5 days. thank you the easyDNS team. [ UPDATE – 2012-12-17 @ 12:27pm EST ] As it has been over six weeks since Sandy, we have […]
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Possible email address leak in data breach attempt.
On monday we announced the attempted data breach that took place on October 11th. We reiterate that no customer passwords or domain auth codes were compromised and that no unauthorized modifications to any domains or DNS settings occurred. Our forensics have uncovered the possibility that some member email addresses were exposed when an event notification […]
[RESOLVED] Minor connectivity issue at one of our data centres
We are currently experiencing minor connectivity issues with servers located at one of our data centres. This may affect email forwarding delivery times and interface connectivity. Our sysAdmins are currently looking into the issue and hope to have it resolved shortly. We apologize for the inconvenience. [ UPDATE – 2012-10-01 @ 5:02pm ] – The […]
Resolved: easyDNS non-core services outage
We are currently experiencing an outage at one of our data centres that is affecting a number of our non-core services. Outbound mail service is impacted, as well as our support ticketing system, our public resolvers and a few other periphery services. DNS is not impacted by this event, nor is url or mail forwarding, […]
[RESOLVED] Power Outage @ easyDNS HQ
[RESOLVED] Power has been restored to our office and the phones are online again. Our support staff is on site and answering both phones and email tickets. Once thanks for your continued support of easyDNS. Due to a power outage in the building where our offices reside , we are unable to […]
[RESOLVED] Sporadic resolution issues with "dns2.easydns.net"
Earlier this morning, some customers may have experienced sporadic DNS resolution errors when querying “dns2.easydns.net”. This was the result of one of the nameservers in the Anycast cluster that makes up “dns2.easydns.net”, and we have worked with our upstream provider to have it removed. During this time, the nameserver would have been inaccessible, and queries […]
