UPDATE 11:45 PM EDT: We have completed our upgrades and confirmed that everything is up and running. If you happened to see a blip in responsiveness, we do apologize; the server is up and running and better than ever now. We are performing upgrades on our webserver hardware this evening at 11:00 PM. This may […]
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[RESOLVED]: EasyMail – Mailout Issues
We have corrected the issue which was affecting outbound email sent via the EasyMail service. If you experience any further issues please contact our support department. As always your patience is appreciated. Thanks for your continued support of easyDNS. —– We are currently experiencing an issue with our easyMail outbound SMTP service. Our admins […]
[RESOLVED] DDoS in progress
Update: The DDoS attack has ceased. Thank you again for your patience. If you continue to experience difficulties please let our support team know. Update 2:30 PM August 13 While the attack is ongoing, at this time our mitigation systems are handling the load and all nameserver clusters are responsive. We are monitoring the […]
Slow Delivery to Cox Email Addresses
We are currently experiencing heavy throttling from Cox’s mail servers. This is causing mail sent to addresses hosted by Cox to be delayed, but they will be delivered. We’re working on the issue and expect to have it cleared up shortly. Thank you for your patience.
[RESOLVED] URL and stealth forwarding partial outage
UPDATE: We believe this issue has now been resolved. Please report any issues to our support team. Thank you. We are currently experiencing a partial outage affecting out URL and stealth forwarding. No other services are impacted — DNS resolution, email and our web interface are all running fine. We’re working to resolve the issue […]
[RESOLVED] Telephone Support Connection Quality Issues
UPDATE: We have resolved this issue with the assistance of our upstream VoIP provider. Thank you for your patience. We’re currently experiencing issues with our VoIP system that is impacting call quality on our toll free support line at 1-855-321-EASY (3279). We are aware of the issue and working with our provider to get it resolved […]