UPDATE 1:57PM EDT We believe we’ve resolved the issue and live support has resumed. We apologize for any inconvenience this may have caused. Hi folks, Unfortunately due to technical difficulties with our phone system we are unable to provide live phone support for today (Saturday, June 07 2014). Email support is available via support@easydns.com […]
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[RESOLVED] Temporary issue adding new domains to accounts
This morning between 9:08am EDT and 11:42am EDT, we experienced a temporary issue where customers would have been unable to add new domains to their accounts for either new registration, transfers from other registrars, or for DNS services. The error displayed would have claimed that the domain was not allowed on our system. We traced […]
[RESOLVED] easyMail mailmap relay delays
Today we experienced an issue where email destined for easyMail mailmaps (not easyMail accounts directly) were delayed. For clarification, mailmaps are also known as aliases, where you can have “whatever@yourdomain.com” forward to “youraccount@gmail.com”. In this situation, the email destined for easyMail mailmaps was redirected locally, and queued. We have since dequeued all of the affected […]
[RESOLVED]: Maintenance Window – Sunday May 18 / 2014
RESOLVED: The maintenance window has been completed and all system are back to normal. Please let support know if you experience any issues. Thanks for your continued support of easyDNS. ——– This is a heads up that we will be performing some maintenance on our primary nameserver on Sunday May 18th/2014 between 10pm EST […]
[RESOLVED]: MAINTENANCE WINDOW: Sunday, May 4 2014
RESOLVED: We have completed the network maintenance and all services are operational. If you notice any issues please do not hesitate to contact support. —– We will be performing some network maintenance tomorrow evening Sunday, May 4. The maintenance will begin at 8 PM Eastern and is expected to last 2-3hours. DNS, email, and web […]
Web Forwarding Outage April 19 2014 (UPDATED 1:05 AM EST)
UPDATE #3 (April 20the 11:38am): The web forwarding cutover did not take for domainPlus domains – we missed a step in the cutover process. So: all other service levels migrated fine if your domainPlus domain was “left behind” you can login to the control panel, rehash your DNS settings and it’ll work this time we’re […]
