Due to a power outage at our office our phone system is currently and we are currently unable to make or receive phone calls. We are working with our building management to determine how quickly this problem will be resolved. Until then our support staff will be replying to support tickets. We will update this […]
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Holiday Hours 2013
Our holiday hours as follows: December 25th: closed December 26th: 9am to 5pm EST December 31: 8:30am – 3pm EST January 1st, 2014: closed All other days, regular hours. Thank-you and have a great holiday.
Phone support closing early due to weather emergency.
Due to the ongoing issues with power outages and extreme weather easyDNS phone support has shut down for the day. We apologise for the short notice and any inconvenience.
Phone Support – Closed on Sunday Dec 22/2013
Phone support for today , Sunday Dec 22/2013, will be closed. Our staff are unable to access our office due to the effects of an ice storm in the Toronto area. The storm has left many without power but we will be doing our best to answer tickets via email. We will update this post […]
[RESOLVED] Phone Support intermittent hold times
UPDATE: The source of the problem has been identified and corrected. We apologize to anyone who was delayed by this hiccup. It’s come to our attention that some customers are waiting on hold for several minutes to reach our support desk by phone. We’re investigating and hope to have things sorted out shortly. As […]
[RESOLVED] Temporary issue registering .TO domains
We are currently experiencing an issue with our registration partner that is resulting in the temporary inability to register new .TO domain names. We are working with them to resolve the issue as soon as possible, and apologize for the inconvenience. [Update – 2013-11-21 @ 12:54pm EST] This issue has been resolved, and customers should […]
