Our cpanel5 server has been shut down temporarily for unscheduled maintenance. We will keep you posted when we have more information. This affects users who are on our cpanel5.easyweb.com server. Apologies for the inconvenience, things should be back to normal shortly. UPDATE: 11:45 PM EST Service back to normal. cpanel5 is back up and […]
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easyMAIL Slowdowns Recap
If you are a user of easyMAIL, you are likely aware of the slowdowns we’ve been experiencing, starting 11:00am ET on December 1st, 2015. First, we thought it was a Denial Of Service attack and network related but it turned out that our Network Appliance filesystem exhausted its allocation of I/O buffers. Our network operations team […]
easyMAIL slowdowns
We are currently experiencing a mail server cluster slowdown. We are working to resolve it. UPDATE: We have possibly identified the slowdown to be network related so rest assured, if you’re expecting an email, it will arrive. We apologize for the delays. UPDATE: OPS are still working to isolate the problem. More to come. UPDATE: […]
RFO (Reason For Outage) October 30/15 Service Outage
At approximately 11:50 am ET the primary link to our Markham datacenter failed. Our datacenter facility has a backup link with another provider, however our BGP advertisements were not accepted via the new data route. Services impacted included: easyMail, easyWEB, easy.Press and outbound mail. The main easyDNS platform was available but impacted due to degraded […]
Spearphishing attack targeting multiple registrars – "From Abuse Desk"
There are multiple reports today across multiple registrars that customers are being targeted in another spearphish purporting to come from the Registrar’s “Abuse Department”:
Phone support back up
The issue we were having with out phone support has now been resolved and we are available as normal again.
