This morning we experienced a connectivity issue at one of our co-location facilities. This would have affected email forwarding and our mailout services. Our sysAdmins are working on the issue, and have most of the services restored, and we will continue to monitor the situation. We apologise for the inconvenience.
Resolved
[RESOLVED] Main Website Connectivity
Our main website at easyDNS.com is currently unavailable. We are aware of the problem and are working towards a speedy resolution. We do apologize for the inconvenience. The easyDNS Team. [ Update – 2013-10-04 @ 11:23am EST] Connectivity has been restored. Thank you very much for your patience.
[RESOLVED] Unplanned web control panel maintenance window
UPDATE: Maintenance is complete and we’re back to normal operations. We will have a brief maintenance window this evening at 11:00 EDT as we perform some server maintenance. It should be just a momentary outage, and of course this only affects the web interface. All DNS and email service will continue throughout. We apologize […]
[RESOLVED] EasyDNS HQ Office Connectivity.
UPDATE: The connectivity issue has been resolved. Support will resume during regular support hours tomorrow. Thank you for your patience. Our office internet connectivity is currently down. Our operations staff are looking in to the cause of the outage.The phones are still working however this will affect the ability of our support staff to use […]
[RESOLVED] Main Toll-free line in limbo.
Our toll-free line 855-321-EASY is in limbo right now. This has to do with a porting to our new VOIP provider, it should be fixed soon. In the meantime, please use: 888-677-4741 Thx. [ Update – 2013-09-16 @ 3:33pm EST] We have a work around in place, and the 855-321-EASY toll free number is now […]
[Resolved] Shortened phone support hours today
Phone support will only be available until 4:30pm EST today instead of the usual 6:00pm on Saturdays. We will be back to regular noon – 6pm EST phone support hours for Sunday. We apologize for the inconvenience.
