UPDATE: Maintenance is complete and we’re back to normal operations. We will have a brief maintenance window this evening at 11:00 EDT as we perform some server maintenance. It should be just a momentary outage, and of course this only affects the web interface. All DNS and email service will continue throughout. We apologize […]
Resolved
[RESOLVED] EasyDNS HQ Office Connectivity.
UPDATE: The connectivity issue has been resolved. Support will resume during regular support hours tomorrow. Thank you for your patience. Our office internet connectivity is currently down. Our operations staff are looking in to the cause of the outage.The phones are still working however this will affect the ability of our support staff to use […]
[RESOLVED] Main Toll-free line in limbo.
Our toll-free line 855-321-EASY is in limbo right now. This has to do with a porting to our new VOIP provider, it should be fixed soon. In the meantime, please use: 888-677-4741 Thx. [ Update – 2013-09-16 @ 3:33pm EST] We have a work around in place, and the 855-321-EASY toll free number is now […]
[Resolved] Shortened phone support hours today
Phone support will only be available until 4:30pm EST today instead of the usual 6:00pm on Saturdays. We will be back to regular noon – 6pm EST phone support hours for Sunday. We apologize for the inconvenience.
[RESOLVED] Issue with the .ORG Registry
[ 9:12PM EST UPDATE: this is now fixed and we are reprocessing any open registrations or renewals ] We are experiencing an issue with the .ORG registry right now where some new domain registrations and/or renewals are not being executed. We are working on the situation and will spool any misfired registrations or renewals […]
[RESOLVED]: DNS3 Timeouts
We have identified and corrected the problem which was causing timeouts when querying DNS3.EASYDNS.ORG We apologize for any inconvenience this may have caused you and if you are still seeing timeouts please open a ticket with our support department. — We are currently experiencing issues with our DNS3 node(s). Our admins are aware of […]
