Phone support for today , Sunday Dec 22/2013, will be closed. Our staff are unable to access our office due to the effects of an ice storm in the Toronto area. The storm has left many without power but we will be doing our best to answer tickets via email. We will update this post […]
[RESOLVED]: Emergency maintenance on secondary DNS transfer node: Wednesday, 6 November 10:00 PM EST
RESOLVED: We have the resovled the issue we were experiencing with our secondary DNS transfer node. Please do not hesitate to contact support if you are experiencing any issues. As always. Thank you for your continued support of easyDNS. ——————————————————– We are continuiung to experience issues with our secondary DNS transfer node. Our operations are […]
[RESOLVED] Main Website Connectivity
Our main website at easyDNS.com is currently unavailable. We are aware of the problem and are working towards a speedy resolution. We do apologize for the inconvenience. The easyDNS Team. [ Update – 2013-10-04 @ 11:23am EST] Connectivity has been restored. Thank you very much for your patience.
[RESOLVED] Unplanned web control panel maintenance window
UPDATE: Maintenance is complete and we’re back to normal operations. We will have a brief maintenance window this evening at 11:00 EDT as we perform some server maintenance. It should be just a momentary outage, and of course this only affects the web interface. All DNS and email service will continue throughout. We apologize […]
[RESOLVED] EasyDNS HQ Office Connectivity.
UPDATE: The connectivity issue has been resolved. Support will resume during regular support hours tomorrow. Thank you for your patience. Our office internet connectivity is currently down. Our operations staff are looking in to the cause of the outage.The phones are still working however this will affect the ability of our support staff to use […]
Office Phone System Update.
We are currently in the process of transferring our office to a new phone system. As part of this we have had to port our 4165358672 number to a new provider. The port is scheduled to happen today. We have things configured on our end to ensure the number works as quickly as possible once […]