We’re investigating a problem with our control panel (cp.easydns.com) – dns service is unaffected. We’ll post more information as soon as it’s available. Update: The issue is with the load balancers which sit in front of the control panel and easyMail. We hope to have an update or a resolution soon. Update: This issue […]
[RESOLVED]Intermittent problems with Amazon's Route 53 api
We’re noticing some intermittent problems with pushing zone updates to Amazon via http://easyroute53.com/ We’ve contacted Amazon for an update and will provide more information as it becomes available. This is a good example of why we recommend using multiple DNS providers.
New credit card payment service
As of today, easyDNS is phasing in a new online payment service for credit cards. Please don’t be alarmed if you are directed through a new method.
[RESOLVED]: mailout.easydns.com issues .
Just a quick note that this morning around 6:00am EST we experienced some hardware issues with the node where mailout.easydns.com resides. Once the root of the problem was discovered our Operations team were able to correct the issue. However from 6am- 7am EST mailout.easydns.com was inaccessible and thus trying to send mail would have timed […]
Phone Support June 8 2014
Update: We are still experiencing difficulties with our phone system, we are working on getting this working again but phone support has been affected all day. We apologise for the inconvenience, and hope to have this resolved promptly. We are currently experiencing technical difficulties with our phone system and are having difficulty receiving calls at […]
[RESOLVED]: Maintenance Window – Sunday May 18 / 2014
RESOLVED: The maintenance window has been completed and all system are back to normal. Please let support know if you experience any issues. Thanks for your continued support of easyDNS. ——– This is a heads up that we will be performing some maintenance on our primary nameserver on Sunday May 18th/2014 between 10pm EST […]
